mostpaly Frequently
Asked Questions

mostpaly requires a government-issued photo ID to verify your identity. A Pakistani CNIC is the most common document accepted, but a valid passport or driving licence also works. In some cases the verification team may request a selfie holding your ID, or a recent utility bill as proof of address. All documents are handled securely and confidentially.

Standard KYC verification on mostpaly is usually completed within 2–4 hours during business hours. If your documents need additional review, it may take up to 24 hours. You will receive an email notification once your account is verified. Submitting clear, legible images of your CNIC or passport helps speed up the process significantly.

On the mostpaly Login page, click the "Forgot Password" link below the login form. Enter your registered email address and we will send you a secure password reset link. The link is valid for 30 minutes. If you do not receive the email, check your spam or junk folder, or contact support at [email protected] for assistance.

No. mostpaly strictly enforces a one-account-per-player policy. Duplicate accounts are detected during KYC verification and are permanently closed. Any balances or winnings associated with a duplicate account may be forfeited. If you have accidentally created a second account, contact support immediately so the situation can be resolved without penalty.

To permanently close your mostpaly account, log in and navigate to Account Settings, then select "Close Account." You will be asked to confirm your decision and provide a reason. Any remaining balance will be withdrawn to your nominated payment method before closure. If you are closing your account for responsible gaming reasons, consider self-exclusion instead — contact [email protected] for guidance.

mostpaly offers a wide catalogue of slot games from leading international providers, including classic 3-reel slots, modern 5-reel video slots, and progressive jackpot slots with large PKR prize pools. Popular titles span themes from ancient civilisations to Karachi-inspired city adventures. You can filter slots by provider, RTP, volatility, and minimum bet size directly from the Slot section.

mostpaly's cricket betting section covers international Test matches, ODIs, T20Is, and PSL fixtures. You can bet on match winners, top batsmen, highest run-scorers, over/under totals, and dozens of in-play markets that update ball by ball. Odds are displayed in decimal format and all amounts are shown in PKR. A pre-match schedule is published 48 hours before each fixture.

Yes — PSL (Pakistan Super League) is one of the most popular betting categories on mostpaly. We cover every PSL match from the group stage through to the final, offering pre-match and live in-play betting markets. Markets include match winner, top run-scorer, total sixes, player of the match, and more. PSL odds go live 24 hours before the first ball.

Yes. mostpaly is fully optimised for mobile browsers on both Android and iOS devices. The entire platform — including slots, live casino, cricket betting, Limbo, and Keno — works smoothly on smartphones and tablets without any downloads required. Simply open your mobile browser, navigate to mostpaly, and log in. The layout adapts automatically to your screen size.

RTP (Return to Player) varies by game on mostpaly. Most slot titles carry an RTP between 94% and 97%, which is in line with international industry standards. The RTP for each individual game is displayed on its information page within the Slot section. Higher RTP games tend to pay back more to players over time, but RTP is calculated across millions of spins and does not guarantee short-session results.

mostpaly operates under an international online gaming licence issued by a recognised offshore regulatory authority. This licence sets strict standards for player protection, fair play, and financial security. While online gambling regulation in Pakistan is complex, mostpaly serves Pakistani players in accordance with its international licensing obligations and responsible gaming framework.

The minimum age to register and play on mostpaly is 21 years. This is a strict, non-negotiable policy enforced through CNIC-based KYC verification for all new accounts. Any account found to belong to a player under 21 is immediately suspended, all gameplay is voided, and deposited funds are returned. mostpaly does not allow any exceptions to its 21+ age policy.

To self-exclude, log in to your mostpaly account, go to Account Settings, and select the Responsible Gaming tab. Choose a self-exclusion period of 6 months, 1 year, 3 years, or permanent exclusion. Confirm with your password. Your account is suspended immediately and cannot be reactivated before the chosen period ends — not even by contacting support. Any remaining balance will be withdrawn to your payment method.

Yes. mostpaly provides deposit limits that can be set on a daily, weekly, or monthly basis in PKR. Once your chosen limit is reached, no further deposits are accepted until the period resets. You can reduce your limit at any time with immediate effect. Increasing a deposit limit requires a 24-hour cooling period before it takes effect, giving you time to reconsider.